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Showing posts with the label hospitality management

How Our Revenue Generation Team Created A Recovery Plan

Lori Berhent, Vice President of Revenue Generation and Business Development Jeanne Carpentier, Regional Vice President of Revenue Generation Michele Janci, Regional Director of Revenue Generation Emerald Hospitality Associate 's Revenue Generation (RevGen) Team works together to drive profitability and market share of our portfolio of hotels through sales tactics, digital marketing, and pricing and inventory strategies. Our Revenue Management services include guidance for rate and structure, continuous monitoring of each property’s mix of sales for each property, and driving RevPAR growth. The eCommerce services we provide include local search optimization, optimization of each hotel’s website, and monitoring and managing all channels that increase website traffic. Our sales efforts for each hotel include monitoring sales reports, market analysis for prospecting, and continual training of the sales team. Stacy Williams, Regional Revenue Manager Melissa Robinson, Area Revenue Man...

18 Things To Do At Home With Kids On Rainy Day

With the current state of the world, we’re all spending a lot of time at home. While you and the kids can go outside and get fresh air and play, spring is also a rainy time in some areas. When it’s raining, the kids have less to entertain themselves with, which can make it challenging to work from home or get normal everyday activities started. If you’re strapped for what to do with kids who are beginning to go stir crazy, here are 18 things to do inside with them on a rainy day. Plan Your Next Trip . Even though there are travel restrictions right now, you can still plan a future vacation. Pick your favorite place to visit and plan out a trip with the kids. Go on Your Dream Vacation . Take a virtual tour of your dream vacation from the comfort of your couch. Puzzles . Work together to build a puzzle. You can even make some new game room decor and frame it once you’re done. Build a blanket fort . Spend the day in the cozy warmth of your blanket fort reading and watching videos....

Emerald Is Going to The Hunter Hotel Investment Conference

From March 18 th through the 20 th , we will be at the Hunter Hotel Investment Conference in Atlanta at the Atlanta Marriott Marquis. Jeff Gerish, Chief Development Officer, Art Borowski, Chief Financial Officer, Ed Pavente, Chief Operating Officer, Lori Berhent, Vice President of Revenue Generation and Business Development, and Michele Janci, Regional Director of Revenue Generation, will be representing Emerald Hospitality Associates, Inc. at the conference. The goal of the conference is to use industry trends and emerging opportunities to give investors the information they seek while growing their respective businesses. This year’s Keynote Speaker is Cliff Sims, former senior communications aide to President Donald J. Trump along with a multitude of breakout sessions on topics including, economic expectations for 2020, dual banded hotels, and more. Our team is excited to be both a vendor and sponsor of the Hunter Conference for the first time this year. We’re looking f...

Meet Our Accounting Department

Brian McFadden, Debbie Turner, Jill Urich, Gina Bilak Our Accounting Department provides streamlined accounting procedures for Emerald’s portfolio of hotels. These services include daily cash, check, and credit card reconciliations, payroll and payroll tax reconciliations, accounts payable entry, processing, and payment, sales tax, occupancy tax, use tax and commercial activity tax reconciliation,   payment, profit and loss reporting, cash flow projections, budgeting, recording and payment of capital plans or renovations, assisting and coordinating financing for hotel acquisition or refinance, and assisting in property and casualty and umbrella insurance prices. Each member of the team adds to the success of the Accounting Department: Brian McFadden, Controller. He supports all phases of Emerald’s Centralized Accounting system through financial management for the entire Emerald portfolio including monthly profit and loss statements, management of the accounts pay...

An Interview With A Member of Our Team Who Has Been Here The Longest

Ed Pavente has been with Emerald since 2001 in several roles from Vice President of Operations to Chief Operating Officer. As COO, he is responsible for the operations, performance, owner relations, and capital planning for all of the properties in the Emerald portfolio. Under Ed’s leadership the hotels he oversees have achieved a multitude of industry awards from several different brands and organizations. We sat down with Ed and got to know him a little better: 1.       What is your favorite movie? Why? I have so many favorites it’s difficult to name only one. I guess a movie that really impacted me and is a movie I still enjoy watching at least a couple times a year is the original Rocky movie. The memories of watching that movie with my brother, my cousins, and the guys from the neighborhood, well for better or worse it influenced us in many ways. I even had a coat made like the one Sylvester Stallone wears in the movie. It has a large tiger pro...

Meet Our Capital Management Team

Jeff Mahoney, Gretchen Roberts, Jen Gerish, Don Haggerty Our Capital Management Department handles a wide range of responsibilities from managing vendor and supplier relationships to monthly routine quality inspections of our hotels. The team has a hand in each step of a hotel’s life including project management for new builds, renovations or PIPs (Project Improvement Plans), and supporting the engineering department with inspections. Each member of the team is an important part of the success of the department: Jeff Mahoney and Don Haggerty, Regional Directors of Engineering and Capital Management . They support hotels in several ways from coordinating and reviewing contracts with vendors and suppliers to project management on new builds, PIPs, and general contractors. They also oversee and support the engineering department at our assets with routine inspections, identifying, and resolving issues while ensuring brand standards are maintained. They work with the property-le...

An Interview With the Newest Member of Our Team

Charles Stuart began his role as Emerald Hospitality Associate’s Regional Director of Operations on December 2, 2019, after spending a decade working at the Hilton corporate offices. His responsibilities as Regional Director of Operations include providing direction and support to a select group of properties and ensuring that each property is achieving its maximum overall potential in all aspects of hotel operations. He also works directly with property General Managers along with other Emerald support personnel to ensure brand and management compliance in all important key metrics including quality, guest service, and profitability. We sat down with Charles and got to know him a little better: 1. What is your favorite movie? Why? I am a big fan of the Marvel Cinematic Universe. As a kid, I collected comic books; so seeing many of these stories come to life on the big screen is really cool. 2. What is your favorite book? Why? I don’t get a chance to read as much as I ...