Emerald Hospitality Associates, Inc

Lori Berhent, Vice President of Revenue Generation and Business Development Jeanne Carpentier, Regional Vice President of Revenue Generation Michele Janci, Regional Director of Revenue Generation Emerald Hospitality Associate 's Revenue Generation (RevGen) Team works together to drive profitability and market share of our portfolio of hotels through sales tactics, digital marketing, and pricing and inventory strategies. Our Revenue Management services include guidance for rate and structure, continuous monitoring of each property’s mix of sales for each property, and driving RevPAR growth. The eCommerce services we provide include local search optimization, optimization of each hotel’s website, and monitoring and managing all channels that increase website traffic. Our sales efforts for each hotel include monitoring sales reports, market analysis for prospecting, and continual training of the sales team. Stacy Williams, Regional Revenue Manager Melissa Robinson, Area Revenue Man...

With many States having a Stay At Home Order for nonessential employees many of us have found ourselves working from home with new, four-legged “co-workers”. Many businesses’ employees have been able to stay productive while working from home with Webex meetings and to-do lists. Here are some of our tips to stay productive and successfully work from home: Have a designated workspace at home . When you work on the couch and relax on the same couch after, it can be hard to be “turned off” once the workday is over. You will also be able to “clock in” once you sit in your home office, keeping your day fully focused and productive. If your home is lacking a conducive space to work, many of our hotels are offering an “Office Space Special” where you can book a room Monday - Friday from 8 am to 6 pm. Have a morning routine . Don’t just roll out of bed and onto your computer. Set up a morning routine whether it's 15 minutes or an hour. Wash your face, change clothes even if it’s i...

Brian McFadden, Debbie Turner, Jill Urich, Gina Bilak Our Accounting Department provides streamlined accounting procedures for Emerald’s portfolio of hotels. These services include daily cash, check, and credit card reconciliations, payroll and payroll tax reconciliations, accounts payable entry, processing, and payment, sales tax, occupancy tax, use tax and commercial activity tax reconciliation,   payment, profit and loss reporting, cash flow projections, budgeting, recording and payment of capital plans or renovations, assisting and coordinating financing for hotel acquisition or refinance, and assisting in property and casualty and umbrella insurance prices. Each member of the team adds to the success of the Accounting Department: Brian McFadden, Controller. He supports all phases of Emerald’s Centralized Accounting system through financial management for the entire Emerald portfolio including monthly profit and loss statements, management of the accounts pay...

Ed Pavente has been with Emerald since 2001 in several roles from Vice President of Operations to Chief Operating Officer. As COO, he is responsible for the operations, performance, owner relations, and capital planning for all of the properties in the Emerald portfolio. Under Ed’s leadership the hotels he oversees have achieved a multitude of industry awards from several different brands and organizations. We sat down with Ed and got to know him a little better: 1.       What is your favorite movie? Why? I have so many favorites it’s difficult to name only one. I guess a movie that really impacted me and is a movie I still enjoy watching at least a couple times a year is the original Rocky movie. The memories of watching that movie with my brother, my cousins, and the guys from the neighborhood, well for better or worse it influenced us in many ways. I even had a coat made like the one Sylvester Stallone wears in the movie. It has a large tiger pro...

Jeff Mahoney, Gretchen Roberts, Jen Gerish, Don Haggerty Our Capital Management Department handles a wide range of responsibilities from managing vendor and supplier relationships to monthly routine quality inspections of our hotels. The team has a hand in each step of a hotel’s life including project management for new builds, renovations or PIPs (Project Improvement Plans), and supporting the engineering department with inspections. Each member of the team is an important part of the success of the department: Jeff Mahoney and Don Haggerty, Regional Directors of Engineering and Capital Management . They support hotels in several ways from coordinating and reviewing contracts with vendors and suppliers to project management on new builds, PIPs, and general contractors. They also oversee and support the engineering department at our assets with routine inspections, identifying, and resolving issues while ensuring brand standards are maintained. They work with the property-le...