Emerald Hospitality Associates, Inc

Lori Berhent, Vice President of Revenue Generation and Business Development Jeanne Carpentier, Regional Vice President of Revenue Generation Michele Janci, Regional Director of Revenue Generation Emerald Hospitality Associate 's Revenue Generation (RevGen) Team works together to drive profitability and market share of our portfolio of hotels through sales tactics, digital marketing, and pricing and inventory strategies. Our Revenue Management services include guidance for rate and structure, continuous monitoring of each property’s mix of sales for each property, and driving RevPAR growth. The eCommerce services we provide include local search optimization, optimization of each hotel’s website, and monitoring and managing all channels that increase website traffic. Our sales efforts for each hotel include monitoring sales reports, market analysis for prospecting, and continual training of the sales team. Stacy Williams, Regional Revenue Manager Melissa Robinson, Area Revenue Man...

Ed Pavente has been with Emerald since 2001 in several roles from Vice President of Operations to Chief Operating Officer. As COO, he is responsible for the operations, performance, owner relations, and capital planning for all of the properties in the Emerald portfolio. Under Ed’s leadership the hotels he oversees have achieved a multitude of industry awards from several different brands and organizations. We sat down with Ed and got to know him a little better: 1.       What is your favorite movie? Why? I have so many favorites it’s difficult to name only one. I guess a movie that really impacted me and is a movie I still enjoy watching at least a couple times a year is the original Rocky movie. The memories of watching that movie with my brother, my cousins, and the guys from the neighborhood, well for better or worse it influenced us in many ways. I even had a coat made like the one Sylvester Stallone wears in the movie. It has a large tiger pro...

Jeff Mahoney, Gretchen Roberts, Jen Gerish, Don Haggerty Our Capital Management Department handles a wide range of responsibilities from managing vendor and supplier relationships to monthly routine quality inspections of our hotels. The team has a hand in each step of a hotel’s life including project management for new builds, renovations or PIPs (Project Improvement Plans), and supporting the engineering department with inspections. Each member of the team is an important part of the success of the department: Jeff Mahoney and Don Haggerty, Regional Directors of Engineering and Capital Management . They support hotels in several ways from coordinating and reviewing contracts with vendors and suppliers to project management on new builds, PIPs, and general contractors. They also oversee and support the engineering department at our assets with routine inspections, identifying, and resolving issues while ensuring brand standards are maintained. They work with the property-le...